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Info for Families - Technology Support, Connectivity and Hotspots!

UPDATED INFORMATION 7/30/20

Need Tech Help?   

PARENT TECH SUPPORT at DVUSDTECH

 

UPDATED INFORMATION 7/21/20

FOR HELP SECURING WI-FI / INTERNET SERVICE:

WIFI ASSISTANCE FLYER - If your family does not have wifi or is experiencing issues with your home wifi service, please let us help you.

Families with financial hardship who do not have internet service may request assistance with securing internet service at no cost to them.

They will need to submit a request form (or call the school office to have a staff member fill out the form for them).

https://url.dvusd.org/WifiAssistance (English)

https://url.dvusd.org/AsistenciaWifi


If a family cannot qualify for the Cox Connect2Compete, they may be eligible to check out a Hot Spot from the district.

 

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MARCH 2020

As part of our efforts to support our families we want to make sure they know where to access technology support, connectivity information, and hotspots if they do not currently have internet at home.

This information has also been provided in District communication for families.

 

For device issues, parents/guardians can submit a help request ticket to https://url.dvusd.org/HomeTechHelp

 

For families needing support with obtaining wifi access, several local providers have programs to help support this need.

Cox

Cox Hotspot Network is open to the public. Here is a map of Hotspots (https://www.cox.com/residential/internet/learn/cox-hotspots.html) in your area. Cox is offering two free months to Connect2Compete (C2C) eligible students. C2C does not have a contract nor installation charge.

 

Comcast

Comcast offers free internet to those who qualify during the COVID-19 pandemic. See announcement (https://www.internetessentials.com/covid19).

 

CenturyLink

CenturyLink - Will waive late fees and will not terminate a residential or small business customer’s service for the next 60 days due to financial circumstances associated with COVID-19. See CenturyLink Pledge (https://news.centurylink.com/fccpledge)

 

As other wifi options and hotspots become available, information will be included in the district COVID-19 Updates.

 

I also found this information that was provided by the Arizona Legislature:

Free Drive Up Hotspots